Returns & Exchanges

At olpr., we take pride in the craftsmanship of our leather goods and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for all non-personalized items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the unused item in its original packaging, ensuring that all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.